Frequently Asked Question
How Can We Help You?
Discover Frequently Asked Questions
How do I book a cleaning service?
Booking is easy! Simply contact us via phone, email, or our website to schedule an appointment. For domestic and office cleaning, we’ll arrange a consultation to assess your needs before providing a personalised quote.
Do you offer one-off cleaning services?
Yes, we offer both regular and one-off cleaning services. Whether you need a deep clean for your home or office, we’ll tailor our service to suit your requirements.
Do I need to be present for the cleaning service?
For domestic and office cleaning, it’s generally recommended that you be available for the initial consultation so we can discuss your specific needs. However, for ongoing regular cleans, you don’t need to be present—just let us know any access instructions, and we’ll take care of the rest.
Do you bring your own cleaning supplies and equipment?
Yes, we bring all necessary cleaning supplies and professional equipment.
Are your cleaning services insured?
Yes, all our cleaning services are fully insured, providing you with peace of mind that your property is in safe hands.
How long will the cleaning take?
The duration of the service depends on the size and condition of the property or appliance. We focus on getting the job done to a very high standard rather than how long it takes, ensuring thorough and quality results every time. We’ll provide an estimated time frame during the consultation based on your specific needs.
What if I need to cancel or reschedule my appointment?
Cancellations made with less than 48 hours' notice will be charged 50% of the agreed service cost.
What areas do you cover for cleaning services?
We provide domestic and office cleaning services throughout the South Hams. If you're unsure if we cover your location, please contact us to confirm.


